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Welcome to the 2-1-1 New Hampshire Customer Experience Survey

We want to improve the service we are providing and learn how satisfied you are with our Information & Referral Specialists who answer each call and the referrals we provide. 2-1-1 New Hampshire works to provide the highest quality customer service to you.

Your responses here provide vital feedback to help us understand how we can improve. Your responses will also help our regional communities identify gaps in services. Make sure to complete all information.

Thank you for your participation.

http://www.surveymonkey.com/s/3J39YVZ

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Helpful Search Hints

Service

Search using Service when you know one or more of the words in a service terms. For example, searching with the words rent and assistance will help you find the service term rent payment assistance.

Agency/Program Name

Search using Agency/Program Name when you know one or more of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.

Not finding what you want?

If you don’t find any matching results, change the drop down list from Any Word to Partial Word. This is the least restrictive search. Finding too much on the results list? If there are too many results matching the word you used for searching, try the following to see fewer matches: Use more words for searching. For example, search with the three words bill payment assistance instead of just the word assistance. Another example is to search with the words abuse counseling or abuse prevention instead of just abuse. Change the drop down list from Any Word to All Words or Exact Phrase. This is the most restrictive search.

If you limited your search by ZIP Code or town, delete the limits.

Please do not assume that the service you requested is not in our database. If you dial 2-1-1 in New Hampshire or 1-866-444-4211 from a PBX or from outside of the state, you will be connected to a Certified Information & Referral Specialist who is specifically trained to navigate the database in order to find the resources that most closely match your needs. We're here to help 24/7 365 days a year.

Click here for a new search.

Click here to contact us by email.

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